Mailing Policies

Mailing Policies & Practices

Mid-South Food Bank's fundraising efforts include a direct mail program that reaches our entire our service area with mailings throughout the year. In addition to raising substantial funds every year, this program is one of our most efficient and effective communication tools, bringing donors and friends stories, statistics and solutions about our fight against hunger and food insecurity in the Mid-South. 

Removing My Name From Your Mail List
If, however, you choose at any time to be removed from our mail list, contact Chad Finley, or 901-373-0412. Your name will then be removed from all future mailing lists. We ask, however, for patience in fulfilling your request. Our mailings are planned well in advance, so it will take several weeks before we can change your mail preferences. You may receive a few more letters in the next weeks.

Why Mail So Frequently?
These mailings are a very important way for us to obtain gifts from our donors that enable us to continue feeding the hungry and providing life-changing help to those in need. Please do not worry if you receive a letter and are unable to respond. While we appreciate gifts when you are able to give, we certainly do not expect a gift with every mailing. 

The Cost of All The Mailings
We share your concern about keeping costs at a minimum. Printing our letters in conjunction with those of several other Food Banks enables us to keep our printing costs very low. We also enjoy the benefit of reduced postage rates for nonprofit organizations.

Suggested Gift Amounts
The suggested gift amounts are only meant to reflect what we believe you may be able to give, based on your past gifts to Mid-South Food Bank. We do not intend to dictate how much to give; that decision is always yours to make. Some of our friends give only of their time and talent. Others can afford generous financial gifts. Please know that we are truly grateful for what each person can do.

How We Acquire New Names
We use a direct mail company that evaluates lists available on the market and suggests which would be best for a particular mailing project. The lists are rented. Neither Mid-South Food Bank nor the direct mail company is at liberty to discuss information pertaining to their list sources, but there are several ways they could have acquired your name. If you've ordered from a catalog, used a credit card, or have a magazine subscription, your name probably appears on several marketing lists. We also utilize compiled lists created from public information such as the Department of Motor Vehicles, phone books, National Change of Address forms and/or homeowners lists. To have your name removed from those direct mail lists, please visit to register with the national Mail Preference Service.

Once you become a Mid-South Food Bank donor, we NEVER rent of share our donor list with other non-profits or other entities.  

Incorrect Addresses 
We appreciate it when someone calls our attention to the fact that their address is incorrect on our mailing list. Please contact Chad Finley, We will update our records with the corrected information you provide.

Deceased Individuals
We take the time to check our files against a list of deceased individuals in an attempt to make sure these names are removed from our mailings. This list is derived from credit bureau data, and is confirmed against the national Social Security database. It includes deceased individuals as reported to a major credit bureau over the last five years, and is updated every six months. Despite our best efforts to remove these names from our list, errors may occur that are beyond our control, especially given the fact that are mailings are planned several months in advance. To have the name of a deceased individual removed from our records, contact Chad Finley,