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Controller

Reports To: CFO  Positions Supervised: Accounting Staff and/or Volunteer  Hours: 8:30 am to 5:00 pm Monday–Friday; other as required

Job Summary: The Controller is responsible for accounting operations of the Food Bank and subsidiary in order to  manage the production of periodic financial reports, maintenance of an adequate system of accounting records within the accounting platform and a comprehensive set of controls and budgets designed to manage restricted grant funding and enhance the accuracy of the company's reported financial results, to ensure that reported results comply with generally accepted accounting principles and reporting standards.

Responsibilities:

  • Work with CFO to prepare schedules and reconciliations for the annual audit.
  • Assist CFO in preparation of annual operating budget as well as multi-year forecasts. 
  • Maintain/update the chart of accounts in accounting platform (Ceres) and perform necessary financial reporting updates. 
  • Update accounting policies/procedures and develop standard operating procedures for the departments.
  • Prepare monthly financial statements including income statement, balance sheet, and management reports for food bank and subsidiary company.
  • Post monthly journal entries, reconciliation of cash, balance sheet and intercompany accounts, preparation of appropriate documentation/supporting schedules.
  • Maintain all subsidiary schedules of balance sheet accounts including fixed assets, prepaid expenses, etc.
  • Conduct account analysis and reconciliation including tracking and reporting of restricted funding.
  • Engage with departments to prepare budgets for Federal, State, and local government grants; prepare and submit invoices (including appropriate backup data).
  • Oversee accounts payable process including preparation and processing of vendor invoices, review of invoice coding and authorization, and posting and distributing of checks, ACHs and credit card payments and facilitate 1099 and 1099-INT reporting processes.
  • Verify and code and deposit log sheets, enter into Ceres; file deposit checks, copies, log sheets and reports, verify deposit entries to bank statement; reconcile donations monthly to Development Department.
  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.
  • Develop and manage direct reports.
  • Other duties as assigned.

Qualifications:

  • Minimum Bachelor's in accounting, business administration, finance or closely related field.
  • Minimum 7 years accounting or financial management experience in a senior role.  Nonprofit experience a plus.
  • Excellent financial management and accounting skills and experience.
  • Strong problem solving, negotiation and conflict resolving skills.
  • Proficiency in Microsoft Office and Accounting Systems.
  • Excellent customer service and communication skills (oral and written). 
  • Must be able to contribute to a positive work environment with a commitment to social justice
  • Must have a valid Driver’s License.

To apply, send resume and cover letter to HR, 3865 S. Perkins Rd. Memphis, TN 38118, or download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org

Truck Driver

Reports To: Transportation Manager FLSA: Non-exempt  Hours: 7 a.m. – 3:30 p.m.  Mon –Fri, other hours as needed

Job Summary: Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives. 

Responsibilities:

  • Operate Mid-South Food Bank vehicles to pick up and deliver products.  Ensure truck is properly loaded, secured and within weight limits.
  • Inspect and verify the contents of inventory loads against shipping papers
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
  • Follow a schedule of pick-up and delivery; maintain record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
  • Report delays, accidents or other traffic and transportation situations to supervisor using mobile telephones
  • Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Assist in receipting donated product
  • Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
  • Accurately pull order for pickup and delivery
  • Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Mid-South Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Comply with specialized regulations, such as US Department of Transportation regulations.
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; commercial drivers license (CDL) required
  • Two years experience driving a truck in all weather conditions.
  • Good verbal and written communication skills
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Ability to work independently and as part of a team.
  • Ability to read maps, speak clearly over phones and radios and follow written and verbal geographic directions
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of  75 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to establish and maintain effective working relationships with donors, volunteers, agencies and other Food Bank staff
  • Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets.  Work is performed in weather that may make driving hazardous.

The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations.  The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight.  The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating pallet jack.  May lift, move and carry objects up to 75 pounds.

Warehouse Worker

Reports To: Warehouse Manager Positions Supervised: None Status: Full-Time FLSA: Non- Exempt Hours: Monday – Friday 1st Shift (Hours may vary based on business needs, availability from 6a to 6pm is expected.)

Responsibilities:

  • Receive, inspect and properly weigh and/or count all incoming products
  • Pull orders
  • Load and unload deliveries and shipments
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Feeding America and Memphis and Shelby County Health Department’s guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Ensure that equipment is clean and operating properly
  • Work with volunteer groups as needed
  • Maintain working relationships that ensure the success of The Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Good verbal and written communication skills
  • Ability to write legibly and perform basic math
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Prior warehouse, production, food service experience preferred
  • Ability to withstand below freezing temperatures for short periods of time (thermal insulated suit is provided)
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification required
  • Ability to lift a minimum of 50 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to work at a fast pace
  • Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff
  • Acceptance of philosophy of food banking

Receptionist/Customer Service Representative

Reports To: Director of Human Resources Positions Supervised: None Status: Full-Time FLSA: Non-Exempt Hours: 8:00 a.m. – 5:00 p.m. Monday – Friday Some overtime as needed

Job Summary:  Responsible for greeting visitors, handling telephone calls, processing incoming and outgoing mail, processing donation letters, maintaining conference room and equipment calendars, providing administrative support for the management team.

Responsibilities:

  • Greet visitors, answer and route telephone calls, accept and process food donations.
  • Sort incoming mail, separating any checks; distribute mail and checks, process outgoing mail for postage.
  • Provide callers with information such as company address, agencies addresses and telephone numbers.
  • Proofread thank you letters and prepare letters for mailing; oversee volunteers in this task during the busy season.
  • Maintain security by following procedures and controlling access by monitoring logbook and issuing visitor badges.
  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.
  • Provide clerical support to management staff in assigned project based work.
  • Other duties as assigned.

Qualifications:

  • Two years of college plus 2 years clerical experience, including telephone switchboard.
  • Computer skills including advanced proficiency in Outlook, PowerPoint, Microsoft Word and Excel, including mail merge feature.
  • Ability to use standard office equipment.
  • Knowledge of good record keeping procedures and ability to maintain accurate records and files.
  • Excellent verbal, written, and interpersonal communication skills.
  • Organizational skills with attention to detail and ability to multi-task.
  • Ability to type 50 words per minute.
  • Professional and pleasant demeanor with all internal and external contacts.
  • Motivated self-starter who can anticipate needs and handle multiple tasks in a fast-paced environment under pressure-sensitive situations.

Customer Service Distribution Clerk

Reports To: Customer Service/Distribution Coordinator Positions Supervised: None Status: Full-Time FLSA: Non-Exempt Hours: 8:00 a.m. – 5:00 p.m. Monday – Friday Some overtime as needed

Job Summary:  The warehouse clerk processes orders, accepts deliveries, and keeps the warehouse organized, which includes everything from physically moving product around the warehouse space to properly maintaining all shipping and receiving records.

Responsibilities:

  • Electronically enter orders and create invoices in CERES (inventory software)
  • Document receipt of services in Pantry Trak for the NOW Program
  • Assist in the processing of agency orders.
  • Verification phone calls or email for Mobile Pantry Program
  • File signed invoices and verification forms
  • File monthly USDA Reports and document non compliance
  • Contact partner agencies participating in the Rural Box Program to request additional inventory to be delivered by transportation department. 
  • Other duties as assigned

Qualifications

  • High school diploma or GED is required.
  • Possesses strong organizational skills.
  • Is detail-oriented and capable of noticing small errors 
  • Good verbal and written communication skills
  • Knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Computer skills and the ability to type a minimum of 30 words per minute
  • Knowledge of peripheral devices; ability to use standard office equipment.
  • Proficient in Microsoft Word, Excel; ability to learn CERES (inventory software) and Pantry Trak
  • Acceptance of philosophy of food banking

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; the scope of the job may change as necessitated by business demands.

 

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org