Employment Opportunities -

Resources

President & CEO

Position Summary

Reporting to the Chairperson of the Board of Directors, the Chief Executive is responsible for the overall administration and management of Mid-South Food Bank, including service programs, fundraising and business operations.  Areas of responsibility include planning and evaluation, policy development and administration, personnel and fiscal management and public relations.  This is a full-time position, hired by and directly accountable to the board of directors through its elected chairperson.

Position Profile

Mid-South Food Bank seeks a talented leader to serve as its Chief Executive Officer. Major responsibilities include the following:

  • Plans, develops and directs all Mid-South Food Bank activities and implements policies developed by the board of directors
  • Develops short and long term planning of organizational goals and objectives consistent with the mission and vision of Mid-South Food Bank
  • Oversees all programs, services, activities and all property, assets, procurement and maintenance of equipment and supplies to ensure that program objectives are met
  • Oversees business development and oversees and maintains operating and investment accounts
  • Ensures compliance with funding sources and regulatory requirements
  • Ensures Food Bank financial records are kept in a manner consistent with generally accepted accounting principles
  • Meets all contractual requirements of Feeding America
  • Recruits, hires, provides training, supervision and evaluation of all employees
  • Authorizes payroll and accounts payable functions and approves all expenditures
  • Serves as chief spokesperson for Mid-South Food Bank and is recognized as the spokesperson and advocate for hunger and food security issues throughout the community
  • Serves as primary  liaison with food and fund donors, Feeding America, volunteers and community groups, legislative bodies and other stakeholders
  • Maintains professional and courteous relationships and communications, particularly with government representatives, major food and fund donors, agencies and food bank staff
  • Approves all public relations, marketing and media activities as well as grant applications
  • In coordination with the board chairman, plan board meetings, develop policy recommendations, facilitate orientation of new board members, work to raise funds and staff board committees

Skills and Abilities

  • Leadership – is capable of creating and realizing a vision for the future of the organization. Must be an attuned leader with financial management experience combined with ability to motivate and lead employees.  Understands and engages in capacity building.
  • Planning and Organizing – proven planning, organizing, and execution skills coupled with solid business acumen.
  • Problem Analysis/Problem Solving –a proactive problem solver with ability to anticipate potential problems by conducting a thorough analysis, assessing risks, and developing plans of action to mitigate outcomes.
  • Innovative –is able to think in third alternatives for new solutions.  An avid reader who is a thoughtful leader. Committed to growth and personal development for self and the team.
  • Servant Leader –leads by example. Embraces the mission and is able to translate it daily through the work of the team.  Acts ethically with integrity and is professional, open minded, a collaborator, and a good communicator.

Education and Experience

  • Bachelor’s degree, preferably in business, social services or human services or at least five years equivalent experience
  • At least five years of supervisory experience. Direct operations experience preferred.
  • Must possess knowledge of basic accounting principles, budget development and management
  • Good analytical, supervisory, communications and fund raising skills are required, including related experience in a visible public contact position
  • Excellent oral and written communication skills
  • Experience in planning, team building, multi-tasking, motivation and leadership
  • Strong human relations skills and the ability to work with diverse populations
  • Passion for excellence, ethics and accountability
  • Knowledge and understanding of food bank principles and food handling operations desired
  • Acceptance of food banking philosophy

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 239 South Dudley Street, Memphis, TN 38104 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org

Food Resource Coordinator

Reports To: Director of Donor Relations  Status: Full-Time  FLSA: Non-Exempt  Hours: 8:30 a.m. – 5 p.m. Monday – Friday Some overtime as needed

­­­­­­­­­Job Summary: Responsible for increasing the amount and variety of food available to MSFB Partner Agencies by developing and retaining food donation from local sources i.e., manufactures and growers, and maintaining and enhancing our national food donations through Feeding America. Additional activities include tracking, evaluation and recognition of food donors.

Responsibilities:

Food Acquisition

  • Expand food acquisition program by calling on food companies, wholesaler, distributors, agricultural community and other food related industries in order to increase overall food donations to MSFB.
  • Maintain regular communication with Feeding America’s product sourcing department for updated information and background on national partners.
  • Stay current on changes in the food industry and use information to help develop local solicitation strategies to maximize possible donations of food. Keep management informed of issues that will require long-range attention.
  • Offer professional customer service that will attract new and repetitive food donations.
  • Help to engage and involve the manufacturing and agricultural industry in MSFB’s Mission
  • Maintain regular contact with all current and previous donors, to keep them informed with needed information or updates MSFB.
  • Maintain a regular program of researching and developing a food donor prospect list calling and prospective new donors in order to solicit donations and involvement with MSFB.
  • Attend food industry events including local and regional trade shows and association meeting and network conferences as required.

Administrative

  • Develops a standard process plan for food solicitation
  • Utilize a donor tracking system to run donor reports for tracking trends and volume, and donor acknowledgement.
  • Ensure data integrity through timely updates and enhancement of the donor records
  • Maintain an activity/phone call log
  • Meet quota of weekly “out in the field” sales calls
  • Provides personal follow up or recognition for food donors
  • Produce weekly activity report on new and existing donors

General

  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.
  • Other duties as assigned.

Qualifications:

  • College degree preferred-  Associates’ or Bachelor’s degree
  • Minimum of three years sales experience (preferably within the food and grocery industry)
  • Excellent presentation and communications skills
  • Excellent customer service skills
  • Strong writing, analytical and organizational skills
  • Ability to travel, current valid driver’s license and access to a personal vehicle
  • Ability to work independently and collaboratively
  • Highly motivated and possess a positive attitude
  • Ability to maintain organized and detailed records and report on outcomes/results
  • Proficient in creating and maintaining computer generated database programs; ability to learn inventory software program
  • Acceptance of food banking philosophy

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 239 South Dudley Street, Memphis, TN 38104 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org

Volunteer Coordinator

Reports To: Volunteer Manager  Positions Supervised: None  Status: Full-Time  FLSA: Non-exempt  Salary Plan: Admin  Hours: 40 hours Monday – Friday some Saturday mornings and Thursday evenings

Job Summary: Responsible for assisting with the management of all elements of volunteer activities of Mid-South Food Bank (MSFB) including recruitment, coordinating, scheduling, tracking, and training individuals and groups that volunteer with MFSB.

Responsibilities:

  • Under the direction of the Volunteer Manager, assist to maintain and enhance the MSFB volunteer program to support vital daily operations, general community relations, and donor cultivation including the recruitment, coordination, recognition,  training, and retention of volunteers and other administrative duties
  • Assist with volunteer scheduling, confirmation, motivation, accreditation, and thank you process
  • Liaise with MSFB departments for which volunteers are needed to understand expectations, develop partnerships, manage relationships and assess volunteer needs
  • Using the volunteer database in Volgistics (volunteer software), collect volunteer applications, contact volunteers for scheduling, log volunteer hours, thank volunteer for their service, produce recruitment appeals for volunteers for special events, monitor the self-scheduling system and update volunteer activities and descriptions based on MFSB needs.
  • Answer questions and provide information to volunteers and external organizations through face-to-face, telephone, and email contact within 24 hours of the initial contact.
  • Work with court ordered community service volunteers and provide reports and verification of time as needed to the courts
  • Represent MFSB volunteer services at various community events, and other speaking engagements to communicate volunteer opportunities, promote volunteer activities, and raise awareness of the importance of volunteers to MFSB
  • Greet volunteer groups and ensure training and support on the work they will perform; work alongside volunteers as needed to make sure they understand the job, especially in sorting/packing food; be available to answer questions and direct work flow as needed.
  • Establish and maintain good working relationships to ensure the success of MSFB programs and enhance the volunteer experience. This includes maintaining positive interpersonal relationships with agency representatives, donors, volunteers, and MFSB staff
  • Other duties as assigned

Qualifications

  • Two years of college or equivalent business experience
  • Demonstrated ability to manage priorities
  • Computer proficiency including knowledge of Microsoft Office especially MS Excel and Word with the ability to produce clear written and oral reports and ability to learn the current Volunteer software program
  • Excellent verbal, written, and interpersonal communications skills with the ability to handle a diverse range of people
  • Ability to maintain confidentiality and respond appropriately
  • Knowledge of good record keeping procedures and ability to maintain accurate records and files
  • Organizational and team coordination abilities with attention to detail, ability to multitask, and think creatively
  • Professional and pleasant demeanor with all internal and external contacts and the capacity to motivate and inspire others
  • Motivated self-starter who can anticipate needs and handle multiple tasks in a fast-paced environment under pressure-sensitive situations
  • Acceptance and adherence of the philosophy of food banking, MSFB Mission, Vision and Values

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 239 South Dudley Street, Memphis, TN 38104 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org

Truck Driver

Reports To: Transportation Manager Positions Supervised: None FLSA: Non-exempt Hours: 7 a.m. – 3:30 p.m.  Mon –Fri Other hours as needed

Job Summary:  Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives. 

Responsibilities:

  • Operate Mid-South Food Bank vehicles to pick up and deliver products.  Ensure truck is properly loaded, secured and within weight limits.
  • Inspect and verify the contents of inventory loads against shipping papers
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
  • Follow a schedule of pick-up and delivery; maintain record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
  • Report delays, accidents or other traffic and transportation situations to supervisor using mobile telephones
  • Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Assist in receipting donated product
  • Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
  • Accurately pull order for pickup and delivery
  • Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Mid-South Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Comply with specialized regulations, such as US Department of Transportation regulations.
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; commercial drivers license (CDL) required
  • Two years experience driving a truck in all weather conditions.
  • Good verbal and written communication skills
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Ability to work independently and as part of a team.
  • Ability to read maps, speak clearly over phones and radios and follow written and verbal geographic directions
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of  75 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to establish and maintain effective working relationships with donors, volunteers, agencies and other Food Bank staff
  • Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets.  Work is performed in weather that may make driving hazardous.

The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations.  The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight.  The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating pallet jack.  May lift, move and carry objects up to 75 pounds.

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 239 South Dudley Street, Memphis, TN 38104 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org

Custodian

Reports To: Receiving Warehouse Manager  Positions Supervised: None  Status: Full-Time  FLSA: Non- Exempt  Hours: 8:00 a.m. – 4:30 p.m Monday – Friday 

Responsibilities:

  • Ensure offices, and break room are cleaned
  • Ensure that the warehouse facility meets Memphis and Shelby County Health Department, AIB,  and Feeding America guidelines through daily cleaning in the warehouse, offices, bathrooms and break room and maintenance of the outside perimeters
  • Tracks and records all cleaning activities from the Master Cleaning schedules and logs
  • Responds to service requests including the set up and take down of furniture and equipment
  • Handle special projects as necessary including waxing floors, shampooing carpets, etc.
  • Maintain the exterior of the building including cutting grass and shrubs, removal of trash, etc.
  • Remove trash in accordance with established procedures
  • Help to maintain a pest-free environment by checking and replacing pest control devices, checking and properly positioning rodent traps, maintaining accurate pest control logs.
  • Clean and disinfect restrooms and other common areas.
  • Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; one year of custodial experience
  • Good verbal and written communication skills
  • Knowledge of good record keeping procedures and the ability to maintain accurate and legible records
  • Ability to work with pesticides; handle and safely dispose of hazardous materials
  • Ability to operate a pressure washer, forklift and a manual or powered pallet jack, forklift certification a plus
  • Knowledge of maintaining, cleaning and preserving a variety of surfaces; proper use of a wide range of chemicals according to state and federal regulations;
  • Ability to lift a minimum of 50 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff
  • Acceptance of philosophy of food banking

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 239 South Dudley Street, Memphis, TN 38104 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org