Careers | Mid-South Food Bank

Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist Reports To: Controller-CFO Positions Supervised: None Status: Full-Time FLSA: Exempt Hours: 8:00 a.m. – 4:30 p.m Monday – Friday, others as required

Responsibilities:

Monitor current status of 300+ agencies. Communicate with the agency contact as needed to ensure accuracy.

Process agency account credit memos as requested.

Review all existing agency accounts to ensure accuracy, and perform entries as needed within the guidelines of the Finance Department.

Assist Agency Relations Department and MSFB’s Agency Partners with account research.

Provide general administration support to the Finance Department as needed.

Demonstrate continuous effort to improve work processes.

Work cooperatively and jointly with the Agency Relations department, Partner Agencies, and Finance department to provide quality, seamless service to our agencies.

Maintain goodwill with all agencies.

All other duties as assigned by the Controller and/or Chief Financial Officer.

Qualifications:

Minimum of Associate’s Degree. Bachelor of Science preferred.

Minimum of 2 years of work experience in a business office environment.

Strong problem-solving, negotiation, and conflict-resolving skills.

Proficiency in Microsoft Office, including Excel and Outlook, and accounting systems in general.

Excellent customer service and communication skills (oral and written).

Must be able to contribute to a positive work environment with a commitment to social

justice.

Must have a valid Driver’s License.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841.

Agency Mart Clerk

Job Title: Agency Mart Clerk Reports To: Agency Relations Manager Positions Supervised: None Status: Full-Time FLSA: Non-Exempt Hours: 7:00 a.m. – 3:30 p.m Monday – Friday, some overtime as needed

Responsibilities:

Working in our Agency Mart, which is the first point of contact for our Partner Agencies when they pick up their orders.

Coordinate agency orders including agency order pick up, data entry, generate invoices, and print delivery tickets to update invoices, accept payments from agency representatives, post and close out daily invoices, and report any discrepancies to Agency Relations Manager.

Greet and sign in agency reps and oversee the proper distribution of products, ensuring that agencies adhere to all Food Banks policies and procedures. Offer additional products to increase pounds.

Supervise senior aides and volunteers. Prepare and submit senior aides’ time sheets to Agency Relations Manager.

Maintain a safe, clean environment, ensuring the Agency Mart facility meets Feeding America and Memphis/Shelby County Health Department guidelines.

Keep the Agency Mart well stocked. Track close-dated items for appropriate distribution to agencies in a timely manner.

Identify agency shopping trends and make recommendations to management. Work with agency relations to promote products to agencies.

Ensure that refrigeration and freezer equipment are operating properly. Report maintenance needs.

Maintain working relationships that promote Food Bank programs. This includes maintaining positive interpersonal relationships with agency representatives, Food Bank management, and staff.

Open and Close Agency Mart daily.

Responsible for Temps Logs, Sanitation logs, and Cleaning logs.

Responsible for reporting Dump Pounds in Ceres.

Complete agency inspections one day each week as assigned by Agency Relations Manager

Other duties as assigned.

Qualifications:

At least two years of college or a minimum of four years retail experience

Ability to guide senior aide staff and volunteers to ensure they are working efficiently.

Ability to successfully complete Safe Food Handling certification.

Computer skills and the ability to work efficiently with an inventory control system.

Ability and willingness to travel within Mid-South Food Bank’s service area and must have a valid Driver’s License.

Ability to maintain accurate and legible records.

Ability to communicate clearly and write legibly.

Ability to follow written and verbal instructions.

Ability to work in a diverse environment.

Previous forklift and pallet jack experience a plus.

Acceptance of philosophy of food banking.

Custodian

Job Title: Custodian Reports To: Warehouse Manager Positions Supervised: None Status: Full-Time FLSA: Non-Exempt Hours: 7:00 a.m. – 3:30 p.m Monday – Friday

Responsibilities:

Ensure offices and break room are cleaned

Ensure that the warehouse facility meets Memphis and Shelby County Health Department, AIB, and Feeding America guidelines through daily cleaning in the warehouse, offices,

bathrooms and break room and maintenance of the outside perimeters

Tracks and records all cleaning activities from the Master Cleaning schedules and logs

Responds to service requests including the setup and take down of furniture and equipment

Handle special projects as necessary including waxing floors, shampooing carpets, etc.

Maintain the exterior of the building including cutting grass and shrubs, removal of trash, etc.

Remove trash in accordance with established procedures

Help to maintain a pest-free environment by checking and replacing pest control devices, checking and properly positioning rodent traps, and maintaining accurate pest control logs.

Clean and disinfect restrooms and other common areas.

Maintain working relationships that ensure the success of Food Bank programs. This includes maintaining positive interpersonal relationships with donors, volunteers, agency

representatives, Food Bank management, and staff

Other duties as assigned

Qualifications:

High school diploma or equivalent; one year of custodial experience

Good verbal and written communication skills

Knowledge of good record-keeping procedures and the ability to maintain accurate and legible records

Ability to work with pesticides; handle and safely dispose of hazardous materials

Ability to operate a pressure washer.

Knowledge of maintaining, cleaning, and preserving a variety of surfaces; proper use of a wide range of chemicals according to state and federal regulations;

Ability to lift a minimum of 50 pounds

Ability to successfully complete a Safe Food Handling Course

Ability to work well with donors, volunteers, agency representatives, volunteers, senior aides, and other Food Bank staff

Acceptance of the philosophy of food banking

Warehouse Worker

Job Title: Warehouse Worker Reports To: Distribution Warehouse Manager Positions Supervised: None Status: Full-Time FLSA: Non-Exempt Hours: 7:00 a.m. – 3:30 p.m Monday – Friday

Responsibilities:

Receive, inspect and properly weigh and/or count all incoming products

Accurately pull orders for pickup and delivery

Load delivery orders and unload shipments as needed

Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters

Maintain working relationships that ensure the success of Food Bank programs. This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management, and staff

Other duties as assigned

Qualifications:

High school diploma or equivalent

Good verbal and written communication skills

Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus

Demonstrated attention to detail, knowledge of good record-keeping procedures, and the ability to maintain accurate and legible records and current files

Prior warehouse, production, food service experience preferred

Ability to lift a minimum of 50 pounds
Ability to successfully complete a Safe Food Handling Course

Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff

Acceptance of philosophy of food banking.

TRUCK DRIVER

Reports To: Transportation Manager FLSA: Non-exempt Hours: 7 a.m. – 3:30 p.m. Mon –Fri, other hours as needed

Job Summary:
Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives.

Responsibilities:

Operate Mid-South Food Bank vehicles to pick up and deliver products. Ensure truck is properly loaded, secured and within weight limits.
Inspect and verify the contents of inventory loads against shipping papers
Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
Follow a schedule of pick-up and delivery; maintain a record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
Report delays, accidents, or other traffic and transportation situations to the supervisor using mobile telephones
Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
Assist in receipting donated product
Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
Accurately pull order for pickup and delivery
Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
Maintain working relationships that ensure the success of Mid-South Food Bank programs. This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management, and staff
Comply with specialized regulations, such as US Department of Transportation regulations.
Other duties as assigned

Qualifications:

High school diploma or equivalent; commercial drivers license (CDL) required
Two years of experience driving a truck in all weather conditions.
Good verbal and written communication skills
Demonstrated attention to detail, knowledge of good record-keeping procedures, and the ability to maintain accurate and legible records and current files
Ability to work independently and as part of a team.
Ability to read maps, speak clearly over phones and radios, and follow written and verbal geographic directions
Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
Ability to lift a minimum of 75 pounds
Ability to successfully complete a Safe Food Handling Course
Ability to establish and maintain effective working relationships with donors, volunteers, agencies, and other Food Bank staff
Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets. Work is performed in weather that may make driving hazardous.

The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms, and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations. The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight. The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating a pallet jack. May lift, move, and carry objects up to 75 pounds.

Go Green Team Member

Reports to: Mobile Pantry Coordinator Positions Supervised: None Status: Full-Time FLSA: Non-Exempt Hours: Minimum 40 hrs. work week (Monday - Friday) Some overtime and Saturdays as needed.

Purpose:

The Go Green Team Member is responsible for collaborating with Mid-South Food Bank Partner Agencies and other community organizations in high-need areas that are not meeting fifty percent of the network median. The Go Green Team Member will distribute fresh produce, frozen products, and other close-dated products to those in need by providing direct service to clients in an outdoor setting or in a large indoor space.

Responsibilities:

Work with Mobile Pantry Coordinator, Agency Partnership Manager, and Director of Agency Partnership & Program Services to establish and execute Go Green Mobile distributions and ensure efficient site selection and distribution practices.
Provide training to Mobile Pantry volunteers on proper safe food handling.
Maintain at all times volunteer, client, and food safety.
Provide excellent customer service to clients, volunteers, agencies, Food Bank staff etc. through courteous and respectable communications and interactions.

Qualifications:

High school diploma or equivalent.
Good verbal and written communication skills.
Ability to work independently with minimum supervision.
Ability to work in all weather conditions including rain, heat, cold, and snow.
Must be highly motivated and possess a positive attitude.
Ability to operate a manual or powered pallet jack.
Demonstrated attention to detail.
Prior warehouse, production, food service experience preferred.
Ability to lift a minimum of 50 pounds.
Ability to successfully complete a Safe Food Handling Course.
Ability to work well with donors, volunteers, agency representatives, senior aides and other Food Bank staff.
Must have a current valid Driver’s License and willingness to travel within Mid-South Food Bank’s 31 county service area.
Acceptance of philosophy of food banking.

Mid-South Food Bank is continually working towards becoming an organization that is reflective of the demographics of the areas we serve. We commit to celebrating diversity, ensuring inclusion, and prioritizing equity in our internal and external work. We believe diversity, inclusion, and equity are essential to our ability to serve our partner agencies and our clients well. Read our full commitment statement to diversity, equity, and inclusion here.