Careers

Diaper Bank Manager

Job Title: Diaper Bank Manager   Reports To: Director of Agency Relations & Program Services  Positions Supervised: None  Status: Full-Time   FLSA: Exempt Hours: 8:00 am to 5:00 pm Monday – Friday, Some overtime as required (including weekends)

Job Summary: Responsible for the administration and management of the Diaper Bank, including program service, business and warehouse operations, and fundraising

Responsibilities:

  • Provides day-to-day administration by planning and managing the Diaper Bank’s operational policies, objectives, goals, and initiatives. Responsible for program and activity compliance with local, state and federal guidelines, the National Diaper Bank Network & Alliance for Period Supplies.
  • Collaborate with internal departments to maximize donation opportunities, financial, and in-kind support; including regular strategy meetings with donor relations, development, marketing and community relations.  .
  • Maintains professional and courteous relationships and communication with all partners, donors, and agencies. Maintains working relationships that ensure the success of the program. This includes maintaining positive interpersonal relationships with community representatives, volunteers, Food Bank management, and staff.
  • Ensures efficient and cost-effective utilization of resources. 
  • Produces monthly and annual statistical reports to identify trends and make recommendations. Collects data and writes reports related to grants and fundraising activities.
  • Monitors program partners for compliance by conducting quarterly site visits, observing operations, and reviewing documentation to ensure compliance.
  • Conduct initial on-site visits, and quarterly visits and assist in the orientation of new agencies to Diaper Bank ordering procedures, picking up products, reporting, etc.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree; a minimum of five (5) years of supervisory experience; five (5) years of direct operation experience preferred.
  • Strong human relations skills; ability to work and communicate with diverse populations.
  • Must have a valid Driver’s License and acceptable driving record.
  • Ability to perform basic math functions.
  • Ability to solve practical problems and respond to inquiries or complaints from employees, customers, regulatory agencies, donors, and the business community.
  • Ability to manage projects and maintain organized and detailed records.
  • An understanding of accounting principles and budget management.
  • A broad range of management with particular emphasis on leadership, supervision, motivation, communication, planning, team building, and multi-tasking.
  • Strong computer skills. Excellent oral and written skills.
  • Acceptance of philosophy of food banking & diaper banking.

Physical Requirements:

  • This is both sedentary in an office environment and physical work which requires the exertion of up to 10 pounds of force frequently and some light work requires the exertion of up to 20 pounds of force occasionally.
  • Work requires stooping, reaching, typing, grasping, and other repetitive motions.
  • Work with the Mobile Diaper Pantry, which requires driving, climbing, and additional lifting of up to 25 pounds.
  • Visual acuity is required for driving, preparing, and analyzing written or computer data, and operating warehouse equipment.
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To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Director of Development and Marketing

Job Title: Director of Development and Marketing Reports To: Chief Development Officer Position Supervised: Grant Writer, Marketing &Communications Manager, Funds Development Manager Status: Full-Time FLSA: Exempt Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday

Job Summary:  Director of Development and Marketing works closely with the Chief Executive Officer (CEO) Chief Development Officer (CDO) to develop and implement a strategy for corporate and major gift relationship management (manage, nurture, upgrade) to meet short and long-term goals of the organization.  The primary objective is to increase financial donations to the Mid- South Food Bank and develop long-term relationships built on a firm understanding of donors’ interests, passions, and values.  Build and manage the brand identity and all aspects of marketing and communications across the Mid-South Food Bank’s (MSFB) service area to raise awareness of the charity and its programs through the Mid-South area.

A successful candidate must be passionate about our mission and the families we serve.  Also work with a variety of volunteers, including board members, who support and help the organization, and will be sensitive to the needs of passions of a diverse staff.

Responsibilities:

Cultivation and Stewardship

  • Manage all aspects of the major gifts program for Mid-South Food Bank, including solicitation of new donations and supervising annual gifts of $5,000 or more from all financial supporters of the Mid- South Food Bank.
  • Diligent with appropriate follow-up and follow-through.
  • Write clearly and concisely, using multiple platforms to reach diverse audiences, effective public speaker and presenter.
  • Create an annual comprehensive development plan, in collaboration with the CEO, with targeted goals, objectives, methods, quantifiable outcomes which will achieve budgeted goals.
  • Manage, with the exception of the direct mail program, donations and gifts of less than $5,000 to include solicitation of new donations and upgrading current donors to the major gift category.  The activity relating to these under $5,000 donations should comprise approximately 15% of the time.
  • Convey the energy, meaning, and importance of MSFB’s mission and work.
  • Establish and maintain a donor cultivation cycle and gift stewardship program to ensure that new major donors are developed, have opportunities to increase their level of support annually and enjoy a close relationship with the Mid-South Food Bank.
  • Develop strategic funding requests based on immediate and long-term funding goals of the organization for high net worth individuals and corporations as appropriate.
  • Responsible for researching, cultivating, soliciting, and closing major gifts and for equipping and prompting the CEO and CDO in the relationship management process for individual major gift donors including conducting prospect solicitation briefings with CEO and CDO.
  • Supervise research and produce grant applications as appropriate.  Partner with the Grant Manager and maintain a calendar of grant and report deadlines and respond as required.  Establish and track annual development expectations for prospecting, grant attainment, grant compliance, as well as, tracking grants to ensure replacement funding.

 

Marketing and Public Relations

  • Manage a strong communications/public relations program that will result in increased support and raised community awareness. Ensure the Food Bank’s website is maintained i.e., design, content, and updates/revisions.
  • Ensure the development and implementation of communications strategies l(adapting existing strategies) to ensure regular stewardship of donors. This includes thank-you campaigns, newsletters, email blasts, as well as new ideas for how we can keep donors (prospects) informed.
  • Oversee events and community campaigns; including maintaining a predetermined ROI and goal for each fiscal year. Ensure the planning and implementation of funding campaigns, events, and activities. Provide a comprehensive overview of the community relations program and results on an annual basis
  • Oversee the direct mail program.
  • Activate constituents to respond to any federal, state, county, or local legislation that addresses food security
  • Protect the Food Bank’s image by ensuring all forms of internal and external communication are consistent with mission and vision. Coordinate the production of materials i.e., annual reports, newsletters, brochures, advertisements, signs, posters, displays, etc.
  • Initiate or is directed by the CEO or CDO to perform additional duties or tasks to support the mission.

 

Monitoring and Reporting

  • Monitor weekly, monthly, quarterly and annual activity to achieve gift revenue goals.
  • Prepare and submit accurate and timely monthly activity reports to senior leadership.
  • Work within the assigned database and maintain accurate, complete, and timely donor records.

Qualifications:

  • Bachelor’s degree
  • 5-7 years of nonprofit fundraising experience, development, major gift experience preferred;
  • Demonstrated ability to think strategically and creatively;
  • Results-oriented and strong attention to follow-through;
  • Ability to multi-task, meet deadlines, and work with minimal supervision;
  • Strong writing and oral communication skills; comfortable with diverse groups of people;
  • Microsoft Office Suite computer skills;
  • Experience with constituent relationship management system;
  • Attention to detail and strong project management skills;
  • Strong sense of customer service and demonstrate the ability to respond with urgency to the needs and requests of others, internally and externally, and ensure a high degree of responsiveness to all donors without regard to their giving level;
  • Ability to work as part of a team;
  • Professional attitude and appearance;
  • Willingness and ability to adjust to changing conditions or priorities;
  • Take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Warehouse Worker

Job Title: Warehouse Worker Reports To: Distribution Warehouse Manager Positions Supervised:  None Status: Full-Time FLSA: Non-Exempt Hours: 7:00 a.m. – 3:30 p.m Monday – Friday

Responsibilities:

  • Receive, inspect and properly weigh and/or count all incoming products
  • Accurately pull orders for pickup and delivery
  • Load delivery orders and unload shipments as needed
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management, and staff
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Good verbal and written communication skills
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Demonstrated attention to detail, knowledge of good record-keeping procedures, and the ability to maintain accurate and legible records and current files
  • Prior warehouse, production, food service experience preferred
  • Ability to lift a minimum of 50 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff
  • Acceptance of philosophy of food banking.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

TRUCK DRIVER

Reports To: Transportation Manager FLSA: Non-exempt  Hours: 7 a.m. – 3:30 p.m.  Mon –Fri, other hours as needed

Job Summary:

Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives. 

Responsibilities:

  • Operate Mid-South Food Bank vehicles to pick up and deliver products.  Ensure truck is properly loaded, secured and within weight limits.
  • Inspect and verify the contents of inventory loads against shipping papers
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
  • Follow a schedule of pick-up and delivery; maintain a record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
  • Report delays, accidents, or other traffic and transportation situations to the supervisor using mobile telephones
  • Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Assist in receipting donated product
  • Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
  • Accurately pull order for pickup and delivery
  • Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Mid-South Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management, and staff
  • Comply with specialized regulations, such as US Department of Transportation regulations.
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; commercial drivers license (CDL) required
  • Two years of experience driving a truck in all weather conditions.
  • Good verbal and written communication skills
  • Demonstrated attention to detail, knowledge of good record-keeping procedures, and the ability to maintain accurate and legible records and current files
  • Ability to work independently and as part of a team.
  • Ability to read maps, speak clearly over phones and radios, and follow written and verbal geographic directions
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of  75 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to establish and maintain effective working relationships with donors, volunteers, agencies, and other Food Bank staff
  • Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets.  Work is performed in weather that may make driving hazardous.

The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms, and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations.  The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight.  The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating a pallet jack.  May lift, move, and carry objects up to 75 pounds.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Mid-South Food Bank is continually working towards becoming an organization that is reflective of the demographics of the areas we serve. We commit to celebrating diversity, ensuring inclusion, and prioritizing equity in our internal and external work. We believe diversity, inclusion, and equity are essential to our ability to serve our partner agencies and our clients well. Read our full commitment statement to diversity, equity, and inclusion here