Careers

SNAP Outreach Program Coordinator

Reports To: Director of Agency Partnerships and Programs Status: Full-Time  FLSA: Non-Exempt   Hours: 8:30 a.m. - 5:00 p.m. Monday - Friday; Some overtime as needed

Overview: 

The SNAP Outreach Program Coordinator is responsible for the development, implementation and maintenance of the SNAP Outreach Program by providing SNAP education, screening and application assistance to low-income individuals at partner agency sites throughout Mid-South Food Bank's service area in Mississippi.  The Coordinator maintains SNAP activity records and maintains up-to-date understanding of SNAP policy issues. The Coordinator should have a working knowledge of program management and outcomes.

Essential Function and Responsibilities:

  • To work with the Director of Agency Partnerships and Programs to develop SNAP education, screening and application assistance program.
  • Build and maintain relationships with Food Bank Partner Agencies and implement SNAP program.
  • Learn applicable software to process SNAP applications.
  • Maintain all activity files for education and client files for the SNAP benefit applications sent and approved
  • Maintain contact with clients as necessary for gathering information and resolving issues.
  • Monitor Federal and State policy to assess possible barriers and/or opportunities
  • Maintain communication with potential referral and collaboration partners.
  • Track SNAP applications as part of the Food Bank's Meal Per Person in Need (MPIN) using the SNAP Calculator
  • Distribute materials for Feeding the Gulf Coast regranting model; document supplies and mileage used for distributing materials 
  • Perform other duties as assigned

Job Specifications:

  • Minimum 2 year degree or equivalent experience in social services
  • Two year case management or program management experience
  • Excellent customer service, organizational and time management skills
  • Ability to communicate effectively with a broad range of education, income, age and disabled populations
  • Computer experience with a good understanding of Microsoft Office and ability to learn new software
  • Reliable, insured vehicle and good driving record and valid driver’s license
  • Commitment to understanding and supporting Mid-South Food Bank's mission, with compassion and appreciation for hunger issues.

Transportation Manager

Reports To: Director of Operations Positions Supervised: Drivers Status: Full-Time  FLSA: Exempt   Hours: 6:00 a.m. to 3:00 p.m. Monday - Friday; Some overtime as needed

Job Summary:  Responsible for various functions relating to transportation and logistics for warehouse operations.  Duties include coordinating transport of product, regulation compliance, fleet maintenance, carrier services management, purchase and billing evaluation and business expense reporting and analysis.

Responsibilities:

  • Coordinate all traffic functions relating to freight movement into and out the Food Bank warehouses, maintaining prescribed service levels, and keeping costs at a minimum while ensuring efficient resource utilization and achievement of service goals.
  • Assure compliance with all government regulations through appropriate transportation policies and programs designed to provide the required levels of transportation services which meet cost and service objectives, along with Food Bank and agency needs. 
  • Coordinate with warehouse operations on dispatching drivers for customer pickups and agency deliveries as required.  Determine the most economical traffic patterns.
  • Track fleet miles and complete quarterly DOT/IFTA filings.
  • Manage maintenance of the fleet to ensure that vehicles are clean and operating properly.
  • Maintain timely inspections and licensing of all vehicles.
  • Arrange for carrier services by securing appropriate bids, prepare and file claims for damages, lost shipments, and overcharges.  Evaluate carrier performance and recommend changes in mode and/or carrier.
  • Work with executive management to develop policies and procedures for rate negotiation and the purchase of transportation, the Food Bank truck fleet, freight bill auditing and overcharge claims and optimum traffic routes.
  • Analyze transportation costs, equipment availability and service levels, making recommendations and instituting corrective action.
  • Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, agency representatives, Food Bank management and staff.
  • Other duties as assigned.

Qualifications:

  • Three to five years transportation and logistics experience; must be familiar with transportation management systems. A minimum of two years of college preferred.
  • CDL preferred
  • Working knowledge of federal and state transportation regulations including DOT/Safety regulations and compliance record keeping.
  • Computer skills and the ability to maintain accurate and legible records.
  • Must be able to drive a truck, operate a fork lift and pallet jacks; commercial driver’s license preferred.
  • Ability to solve problems in an efficient manner.
  • Ability to work well with donors, vendors, agency representatives and Food Bank staff.
  • Acceptance of philosophy of food banking.
  • Effectively communicate with Donors, Agency Representatives, Food Bank Staff and others in a timely manner.
  • Maintain the department budget at/or below budget on an annual basis.

Truck Driver

Reports To: Transportation Manager FLSA: Non-exempt  Hours: 7 a.m. – 3:30 p.m.  Mon –Fri, other hours as needed

Job Summary:

Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives. 

Responsibilities:

  • Operate Mid-South Food Bank vehicles to pick up and deliver products.  Ensure truck is properly loaded, secured and within weight limits.
  • Inspect and verify the contents of inventory loads against shipping papers
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
  • Follow a schedule of pick-up and delivery; maintain record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
  • Report delays, accidents or other traffic and transportation situations to supervisor using mobile telephones
  • Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Assist in receipting donated product
  • Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
  • Accurately pull order for pickup and delivery
  • Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Mid-South Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Comply with specialized regulations, such as US Department of Transportation regulations.
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; commercial drivers license (CDL) required
  • Two years experience driving a truck in all weather conditions.
  • Good verbal and written communication skills
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Ability to work independently and as part of a team.
  • Ability to read maps, speak clearly over phones and radios and follow written and verbal geographic directions
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of  75 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to establish and maintain effective working relationships with donors, volunteers, agencies and other Food Bank staff
  • Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets.  Work is performed in weather that may make driving hazardous.

The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations.  The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight.  The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating pallet jack.  May lift, move and carry objects up to 75 pounds.

Warehouse Worker

Reports To: Warehouse Manager FLSA: Non-exempt  Hours: Monday - Friday 1st Shift (Hours may vary based on business needs, availability from 6a to 6pm is expected.)

Responsibilities:

  • Receive, inspect and properly weigh and/or count all incoming products
  • Pull orders
  • Load and unload deliveries and shipments
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Feeding America and Memphis and Shelby County Health Department’s guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Ensure that equipment is clean and operating properly
  • Work with volunteer groups as needed
  • Maintain working relationships that ensure the success of The Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Good verbal and written communication skills
  • Ability to write legibly and perform basic math
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Prior warehouse, production, food service experience preferred
  • Ability to withstand below freezing temperatures for short periods of time (thermal insulated suit is provided)
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification required
  • Ability to lift a minimum of 50 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to work at a fast pace
  • Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff
  • Acceptance of philosophy of food banking

MSFB Mission: We change lives by eliminating hunger in the Mid-South.

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 during the hours of 8:30 a.m.-5 p.m. Monday thru Friday. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org

Social Media Internship

Reports to: Community Relations Manager Hours: 10 hours per week  Location: Memphis, TN (remote possible) 

Summary: The Social Media Intern will assist the Community Relations Manager in creating compelling digital content and executing social media strategies.

Responsibilities:

  • Shooting and editing videos and photos
  • Generating ideas for social media campaigns
  • Interviewing clients to collect stories for publication
  • Assist with executing social media campaigns for Facebook, Twitter, Instagram, LinkedIn
  • Copy writing and posting information on social media channels
  • Communicating and answering client questions through Food Bank’s pages

Qualifications:

  • Majoring in communications, marketing, or journalism
  • Good oral and written communication skills
  • Knowledge of design tools such as Canva and Adobe Suite
  • Knowledge of Microsoft Office products including Word, Excel, and Power Point

Requirements:

  • Must by 18 years of age or older
  • Must be enrolled in an accredited college or university as a junior, seniors, or graduate student
  • Must be able to maintain confidentiality.

MSFB Mission: We change lives by eliminating hunger in the Mid-South. 

MSFB Vision Hunger to Hope

MSFB Values: Accountability, Collaboration, Dignity & Respect, Diversity, Innovation, Integrity, Passion, Service, Stewardship, Urgency

To apply, email address a cover letter and resume to hscruggs@midsouthfoodbank.org by February 12, 2021. ONLY send resumes for the internship to this email address. All others will not be considered or sent to the hiring manager. Resumes for all other positions need to be sent to hr@midsouthfoodbank.org.