Careers

Warehouse Manager

Job Title: Warehouse Manager Reports To: COO Positions Supervised: Warehouse Handlers, Custodians Status: Full-Time FLSA: Exempt Hours: 7:00 a.m.-until finished Monday - Friday

Job Summary:  Responsible for all aspects of the Perkins warehouse operations, inventory management, safety, security, housekeeping, sanitation, maintenance of facilities and equipment as well as staffing and employee development.  Duties include scheduling warehouse services, directing assignments, maintaining inventory controls and recordkeeping, ensuring compliance with regulations and procedures, managing efficient operations in all areas, overseeing warehouse personnel.

Responsibilities:

  • Warehouse Operations

Develop and direct programs to ensure the safe, efficient, and cost-effective operations and utilization of the facilities and equipment.  Plan and schedule all distribution services including appropriately receiving, storing, shipping, handling returned and/ or damaged goods, maintenance, and administrative activities to ensure agency and affiliate requirements are met in an efficient manner. Direct and oversee job assignments and plan daily labor schedules.  Plan long-range labor needs based on forecasts and input from management.  Make recommendations to senior management on programs to improve warehouse operations. Audit warehouse operations to ensure service standards are being met.

Continually maintain professional and courteous relationships and communication with all donors and agencies. Maintain working relationships that ensure the success of The Food Bank programs.  This includes maintaining positive interpersonal relationships with employees, community representatives, volunteers, Food Bank management, and staff.

  • Staffing and Employee Development

Direct the operations of Dudley warehouse personnel to achieve prescribed objectives.  Develop and maintain a productive work team by creating programs for hiring, training, and professional development.  Match the skills and backgrounds of personnel to the work required.  Apply sound communication and motivational techniques, maintain programs to supervise, counsel, and discipline subordinates.  Maintain an appropriate performance evaluation system for recommending promotions, wage increases, and terminations. Develop training programs to ensure The Food Bank meets OSHA standards. 

  • Maintenance of the Facilities and Equipment

Develop and maintain procedures to ensure the efficient operation and utilization of all Dudley equipment.  Monitor the cleanliness and working conditions of all equipment including but not limited to freezers, coolers, trucks, forklifts, and pallet jacks.  Oversee all equipment adjustments and/or repair as necessary.  Adjust the quantity and type of equipment to meet business needs and minimize costs.  Develop and implement an equipment maintenance program. 

  • Implementation of Safety, Security, Housekeeping, and Sanitation Programs

Safety-Develop, implement, and direct programs to ensure the safety of Dudley personnel, equipment, and property.  Provide safety instruction to personnel as needed (formal/informal).  Complete required reports for all work-related injuries and submit management immediately.  Provide immediate medical attention to injured employees as necessary.  Assure compliance with appropriate government regulations.

  • Inventory Management

Develop and maintain a space utilization plan to meet prescribed cost and efficiency standards. Monitor the space layout plan regularly to ensure it continues to meet FA standards. Develop and implement an effective product locator system and update as necessary.

Ensure current and accurate inventory control for all products.  Using the FIFO (first-in-first-out) system, ensure the inventory is wholesome and useable.  Maintain accurate inventory counts and complete reports as requested.

Assure that orders are picked, staged, and/or shipped in a timely fashion within prescribed cost levels. Develop and maintain an effective receiving operation that minimizes cost and ensures receiving paperwork is processed accurately and promptly.  Follow A2H reporting requirements.

Knowledgeable of warehouse management practices and systems.

  • Other duties as assigned

Qualifications:

  • At least two (2) years of college and/or a minimum of five (5) years in a warehousing environment with management level experience; food warehousing and training desired
  • Experience in warehousing management and broad knowledge of warehouse operations
  • Ability to maintain organized and detailed records
  • A broad range of management skills with particular emphasis on leadership, supervision, motivation, communication, planning, team building and multi-tasking
  • Proficiency in Word, and database management
  • Strong communications skills.  Excellent oral and written skills
  • Acceptance of philosophy of food banking

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Grant Development Manager

Job Title: Grant Development Manager Reports To: Director of Development and Marketing Position Supervised: None Status: Full-Time FLSA: Exempt Hours: 8:30 a.m.– 5:00 p.m. Monday – Friday (other times as needed)

Job Summary: The grant writer will be responsible for researching, writing, and coordinating the grant application process, management of proposals, and Mid-South Food Bank (MSFB) donor database.  A dedicated Grant Writer to research & write grant proposals for MSFB.  The Grant Writer will write coherent, organized, and compelling proposals.  Apply knowledge of fundraising methods and plans to reach income goals.  Collaborate with team members in MSFB to assist with our key stakeholders.

Responsibilities:

The Grant Writer duties will include, but are not limited to:

  • Excellent written communication skills.
  • Being able to understand and execute complex instructions.
  • Outstanding computer skills.
  • Displaying adherence to the organization's mission.
  • Write high-quality grant proposal narratives, applications, and support documents 
  • Responsible for researching, collecting data, and writing each grant.
  • Top shelf research skills.
  • Great organizational skills.
  • Work with department managers to compile financials and data.
  • Manage the proposal submission process to ensure timely submission of all required materials.
  • Develops and maintains a proposal calendar.
  • Coordinate and follow-ups on the progress of submitted proposals.
  • Develops an annual grants strategy
  • Conduct prospect research to identify, cultivate, and solicit new grants
  • Collaborating with the Executive Director of Development and Marketing to compile the annual report.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree in English, Journalism, Communications, or Marketing.
  • 3+ years of grant writing experience.
  • Proficient with measuring and reaching income goals.
  • Proficient with MS Office Word and Excel.
  • Excellent knowledge of fundraising information sources.
  • Excellent communication skills, both verbal and written.
  • Strong people skills.
  • Excellent organizational skills.
  • Ability to meet deadlines.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

Executive Assistant

Job Title: Executive Assistant Reports To: President & CEO Status: Full-Time FLSA: Non-exempt Hours: 8:00 a.m. – 4:30 p.m. Monday –Friday, Some overtime as needed

Job Summary: Perform advanced level administrative functions in support of executives Maintaining board documents/files and board room equipment and shared calendar Maintaining the executive business appointment schedule, scheduling meetings, and assisting with meeting preparation

Key Accountabilities: Demonstrate outstanding people leadership skills. Build trust with all colleagues; model ideal behaviors. Demonstrate confidentiality of sensitive information and operate at the highest ethical standard. Coordinating activities and initiatives that support the MSFB team. Greet visitors, answer and route telephone calls as needed. Supervise office volunteers. Maintain board list, board packets, board minutes, board books and files, staff list, and employee mail. Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff, and board of directors. Prepare correspondence, memos, reports as needed for CEO. Manage executives' time and calendars through efficient scheduling of internal and external meetings, conferences, and travel. Other duties as assigned.

Key Challenges: Limited Resources - Working within financial and staffing limitations to accomplish key objectives. Collaboration – Demonstrating the ability and willingness to work collaboratively with MSFB staff, volunteers, and partner agencies to drive results and accomplish objectives. Competencies - Dedicated to meeting the expectations and requirements of internal and external clients. Acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Good at establishing clear directions; distributes the workload appropriately; lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Has the functional and technical knowledge and skill to do the job at a high level of accomplishment Motivated self-starter who can anticipate needs and handle multiple tasks in a fast-paced environment under pressure-sensitive situations. Professional and pleasant demeanor with all internal and external contacts.

Knowledge and Experience: Two years of college plus 2 years clerical experience, including telephone switchboard. Computer skills including advanced proficiency in Outlook, Powerpoint, Microsoft Word, and Excel, including mail merge feature. Ability to use standard office equipment. Knowledge of good record-keeping procedures and the ability to maintain accurate records and files. Excellent verbal, written, and interpersonal communication skills. Organizational skills with attention to detail and ability to multi-task. Ability to type 50 words per minute. Must have a valid driver’s License.

Quality Control Specialist

Job Title: Quality Control Specialist  Reports To: Inventory Control Manager Positions Supervised: None  FLSA: Non-Exempt Hours: 7:00 A.M.-3:30 P.M. Mon-Fri Other hours as needed

Job Summary:

To check Agency Orders and Mobile Pantry Orders to ensure the orders are accurate and we have a detailed listing of what Product went on a Mobile Pantry. Will assist with Aisle Audits, Cycle Counts, and Inventory Issues, and may help pick orders when needed.

Responsibilities:

  • Understand how to pick Agency Orders
  • Understand how to pick Mobile Orders
  • Understand how the Product is packaged to be able to verify counts
  • Be able to Operate a Riding Jack, Hand Pallet Jack and Sit-Down Lift after training
  • Copies Agency Orders and notates any errors. Discusses errors with Picker and explain why it is an error and have them correct.
  • Keeps a copy of all Agency orders and turns in all copies with errors to Charles Hobson Daily.
  • Makes sure Agency orders have pallet tags designating what Agency and how many pallets. Every additional pallet should be marked (1 of 2, etc.) and staged together and wrapped.
  • Mobile Orders should be verified against the Product Movement Sheet on the front of the last pallet pulled for that Mobile.
  • The Product Pallet sheet should be verified against the Product Pallet tags and any discrepancies immediately brought to a manager’s attention and corrected.
  • The Pallet tags should be removed and stapled to the Product Movement Sheets
  • The pallets should be tagged with the Mobile name and each tag should detail how many pallets (1 of 2 etc.)
  • The paperwork is then turned into the Agency Relations Person in the front office to enter.
  • Aisle Audits are performed when assigned by the Inventory Manager and turned back in with all discrepancies notated.
  • Cycle Counts are Performed based on the product assigned to count by the Inventory Manager and turned back in with all discrepancies notated.
  • Orders are picked when assigned and must be checked by the other Quality Control Specialist to maintain fairness.

Participate in Full Inventory counts by counting assigned areas/items in the warehouse.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Warehouse Worker

Job Title: Warehouse Worker  Reports To: Warehouse Manager  Positions Supervised: None  Status: Full-Time  FLSA: Non- Exempt  Hours: Monday – Friday 1st Shift

(Hours may vary based on business needs, availability from 6:00 am to 6:00 pm is expected.)

Responsibilities:

  • Receive, inspect and properly weigh and/or count all incoming products
  • Pull orders
  • Load and unload deliveries and shipments
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Feeding America and Memphis and Shelby County Health Department’s guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Ensure that equipment is clean and operating properly 
  • Work with volunteer groups as needed
  • Maintain working relationships that ensure the success of The Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management, and staff
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Good verbal and written communication skills
  • Ability to write legibly and perform basic math
  • Demonstrated attention to detail, knowledge of good record-keeping procedures, and the ability to maintain accurate and legible records and current files
  • Prior warehouse, production, food service experience preferred
  • Ability to withstand below-freezing temperatures for short periods of time (thermally insulated suit is provided)
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification required
  • Ability to lift a minimum of 50 pounds 
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to work at a fast pace
  • Ability to work well with donors, volunteers, agency representatives, volunteers, senior aides, and other Food Bank staff
  • Acceptance of philosophy of food banking

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Truck Driver

Reports To: Transportation Manager FLSA: Non-exempt  Hours: 7 a.m. – 3:30 p.m.  Mon –Fri, other hours as needed

Job Summary:

Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives. 

Responsibilities:

  • Operate Mid-South Food Bank vehicles to pick up and deliver products.  Ensure truck is properly loaded, secured and within weight limits.
  • Inspect and verify the contents of inventory loads against shipping papers
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
  • Follow a schedule of pick-up and delivery; maintain a record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
  • Report delays, accidents, or other traffic and transportation situations to the supervisor using mobile telephones
  • Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Assist in receipting donated product
  • Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
  • Accurately pull order for pickup and delivery
  • Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Mid-South Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management, and staff
  • Comply with specialized regulations, such as US Department of Transportation regulations.
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; commercial drivers license (CDL) required
  • Two years of experience driving a truck in all weather conditions.
  • Good verbal and written communication skills
  • Demonstrated attention to detail, knowledge of good record-keeping procedures, and the ability to maintain accurate and legible records and current files
  • Ability to work independently and as part of a team.
  • Ability to read maps, speak clearly over phones and radios, and follow written and verbal geographic directions
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of  75 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to establish and maintain effective working relationships with donors, volunteers, agencies, and other Food Bank staff
  • Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets.  Work is performed in weather that may make driving hazardous.

The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms, and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations.  The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight.  The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating a pallet jack.  May lift, move, and carry objects up to 75 pounds.

To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 5:00 p.m. Or, download an Application Form and return it completed to the email address: HR@midsouthfoodbank.org. If you are having issues downloading the application, please call us at 901-527-0841. 

 

Mid-South Food Bank is continually working towards becoming an organization that is reflective of the demographics of the areas we serve. We commit to celebrating diversity, ensuring inclusion, and prioritizing equity in our internal and external work. We believe diversity, inclusion, and equity are essential to our ability to serve our partner agencies and our clients well. Read our full commitment statement to diversity, equity, and inclusion here