Employment Opportunities

Open Positions


Agency Mart Coordinator                                                                              

Responsibilities:

Working in our Agency Mart, which is the first point of contact for our Partner Agencies when they pick up their orders and offers additional products for Agencies to choose. 

  • Coordinate agency orders including agency order pick up, data entry, generate invoices, accept payments from agency representatives, post and close out daily invoices, report any discrepancies to Agency Relations Manager.
  • Greet agency reps and oversee the proper distribution of products, ensuring that agencies adhere to all Food Banks policies and procedures. 
  • Supervise senior aides and volunteers. Prepare and submit senior aides’ time sheets to Meritan.
  • Maintain a safe, clean environment, ensuring the Agency Mart facility meets Feeding America and Memphis/Shelby County Health Department guidelines.
  • Keep the Agency Mart is well stocked. Track close-dated items for appropriate distribution to agencies in a timely manner.
  • Identify agency shopping trends and make recommendations to management. Work with agency relations to promote products to agencies. 
  • Ensure that refrigeration and freezer equipment is operating properly.
  • Maintain working relationships that promote Food Bank programs. This includes maintaining positive interpersonal relationships with agency representatives, Food Bank management and staff. 
  • Other duties as assigned.

Qualifications:

  • At least two years of  college or a minimum of four years retail experience
  • Ability to guide senior aide staff and volunteers to ensure they are working efficiently.. 
  • Ability to successfully complete Safe Food Handling certification.
  • Computer skills and the ability to work efficiently with an inventory control system.. 
  • Ability to maintain accurate and legible records.
  • Ability to communicate clearly and write legibly.
  • Ability to follow written and verbal instructions.
  • Ability to work in a diverse environment.
  • Previous forklift and pallet jack experience a plus. 
  • Acceptance of philosophy of food banking.

Send resume and cover letter to hr@midsouthfoodbank.org with Agency Mart in subject line.  Or, download the Employment Application and email to: hr@midsouthfoodbank.org with "Employment Application" on subject line.

Development Officer 

Job Summary: Job Summary: The Development Officer works closely with the CEO to develop and implement strategy for major gift donor relationship management (manage, nurture, upgrade) to meet Mid-South Food Bank short and long-term goals.  The primary objective of the Development Officer is to increase financial donations to Mid- South Food Bank and develop long-term relationships built on a firm understanding of donors’ interests, passions and values.

Responsibilities:  

Relationship Management and Solicitation ·Oversee and manage all aspects of the major gifts program for Mid-South Food Bank, to include solicitation of new donations and supervising annual gifts of $5,000 or more from all financial supporters of the Mid- South Food Bank. ·Oversee and manage, with the exception of the direct mail program,  donations and gifts of less than $5,000 to include solicitation of new donations and upgrading current donors to the major gift category.  The activity relating to these under $5,000 donations should comprise approximately 20% of the Development Manager’s time. ·Establish and maintain a donor cultivation cycle and gift stewardship program to ensure that new major donors are developed, have opportunities to increase their level of support annually, and enjoy a close relationship with the Mid-South Food Bank. ·Develop strategic funding requests based on immediate and long term funding goals of the organization for high net worth individuals and corporations as appropriate. ·Responsible for researching, cultivating, soliciting and closing all major gifts in his or her portfolio and for equipping and prompting the CEO. ·Manage relationship management process for individual major gift donors including conducting prospect solicitation briefings with primary relationship managers and volunteer solicitors. · Cultivate and expand current giving by planned gift donors and integrate planned gift objectives into major individual donor requests in collaboration with the CDO. ·Lead the prospect management process and serve as primary liaison with Major Gifts Committee. Work with this committee to develop levels of support. Develop strategies to facilitate personal solicitation of prospects by committee members. 

Cultivation and Stewardship ··         

Write gift proposals and stewardship reports as needed. ·         Assist in developing strategies, and adapting existing strategies to ensure regular stewardship of donors. This includes thank you campaigns, investor reports, email blasts, as well as new ideas for how we can keep donors (prospects) informed.

Monitoring and Reporting 

·Monitor weekly, monthly, quarterly and annual activity to achieve gift revenue goals. ·Provide regular reporting on the gifts program to the senior leadership team. ·Manage donor records management and administration as well as data and trend analysis in an accurate and timely manner. · Prepare and submit accurate and timely monthly activity reports to senior leadership. ·Work within assigned database and maintain accurate, complete and timely donor records.

Qualifications: ·Bachelor’s degree ·5-7 years of nonprofit fundraising experience, major gift experience preferred; ·Demonstrated ability to think strategically and creatively; ·Results oriented and strong attention to follow through; ·Ability to multi-task, meet deadlines, and work with minimal supervision; ·Strong writing and oral communication skills; comfortable with diverse groups of people; ·Microsoft Office Suite computer skills; ·Experience with constituent relationship management system; ·Attention to detail and strong project management skills; ·Strong sense of customer service  and  demonstrate the ability to respond with urgency to the needs and requests of others, internally and externally and ensure a high degree of responsiveness to all donors without regard to their giving level; ·Ability to work as part of a team; ·Professional attitude and appearance; ·Willingness and ability to adjust to changing conditions or priorities; ·Take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems. 

Send resume and cover letter to hr@midsouthfoodbank.org with Development Officer in subject line.  Or, download the Employment Application and email to: hr@midsouthfoodbank.org with "Employment Application" on subject line.


2) Warehouse Manager

Job Summary: Responsible for all aspects of warehouse operations, inventory management, safety, security, housekeeping, sanitation, maintenance of facilities and equipment as well as staffing and employee development.  Duties include scheduling warehouse services, directing assignments, maintaining inventory controls and recordkeeping, ensuring compliance with regulations and procedures, managing efficient operations in all areas, overseeing warehouse personnel.

Responsibilities: ·Warehouse Operations Ensure the safe, efficient and cost-effective operation and utilization of the facilities and equipment. Plan and schedule all warehouse services including appropriately receiving, storing, shipping, handling returned and/ or damaged goods, reclamation,  maintenance, and administrative activities to ensure Mid-South Food Bank and Feeding America requirements are met in an efficient manner. Direct and oversee job assignments and plan daily labor schedules.  Make recommendations to senior management on programs to improve operations. Audit operations to ensure service standards are being met. Continually maintain professional and courteous relationships and communication with all donors. Maintain working relationships that ensure the success of Food Bank programs. This includes maintaining positive interpersonal relationships with community representatives, volunteers, Food Bank management and staff. ·Inventory Management Develop and maintain a space utilization plan to meet prescribed cost and efficiency standards.  Monitor the space layout plan regularly to ensure it continues to meet Feeding America standards.  Develop and implement an effective product locator system and update as necessary. Ensure current and accurate inventory control for all products.  Using the FIFO (first-in-first-out) system, ensure the inventory is wholesome and useable. Maintain accurate inventory counts and complete reports as requested. Assure that orders are picked, staged, and/or shipped in a timely fashion within prescribed cost levels.  Develop and maintain an effective receiving operation that minimizes cost and ensures receiving and receipting of paperwork is processed accurately and promptly.  Follow Feeding America reporting requirements. ·Implementation of Safety, Security, Housekeeping, and Sanitation Programs Ensure the safety of all personnel, equipment, and property.  Provide safety instruction to personnel as needed (formal/informal).  Complete required reports for all work-related injuries and submit management immediately.  Provide immediate medical attention to injured employees as necessary.  Assure compliance with appropriate government regulations.  Maintain sanitation program by ensuring daily cleaning and rodent and pest control procedures are followed. ·Maintenance of the Facilities and Equipment   Develop and maintain procedures to ensure efficient operation and utilization of all Food Bank equipment.  Monitor the cleanliness and working conditions of all equipment including but not limited to freezers, coolers, forklifts, and pallet jacks.  Oversee all equipment adjustments and/or repair as necessary.  On a monthly basis, report utilization to management. Adjust the quantity and type of equipment to meet business needs and minimize costs.  Develop and implement an equipment maintenance program. ·Staffing and Employee Development Manage the operations of warehouse personnel to achieve prescribed objectives.  Develop and maintain a productive work team by supporting the Food Bank’s policies for hiring, training, and professional development.  Match the skills and backgrounds of personnel to the work required.  Apply sound communication and motivational techniques, maintain programs to supervise, counsel, and discipline subordinates.  Maintain an appropriate performance evaluation system for recommending promotions, wage increases, and terminations. ·Other duties as assigned.

Qualifications: ·At least two (2) years of  college; a minimum of five (5) years in a warehouse environment; food warehousing and training desired ·Experience in warehousing management and broad knowledge of warehouse operations ·Ability to maintain organized and detailed records ·A broad range of management skills with particular emphasis on leadership, supervision, motivation, communication, planning, team building and multi-tasking ·Proficiency in Microsoft Word and database management/inventory control software ·Strong communications skills.  Excellent oral and written skills ·Ability to pass a Safe Food Handling certification course · Forklift certification ·Acceptance of philosophy of food banking.

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Send resume and cover letter to hr@midsouthfoodbank.org with Warehouse Manager in the subject line.  Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.


3) Warehouse Reclamation Handler

Responsibilities: Receive, inspect and properly weigh and/or count all incoming salvage ·Accurately scan products into data system and meet minimum production goals ·Properly clean, presort, pack and label product for distribution to partner agencies ·Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance ·Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff ·Assure completion of daily duties within the Reclamation area are completed prior to working warehouse duties as assigned by the warehouse manager. ·Assist and work to sort and pack various products, including but not limited to meats, assorted cans, assorted non-perishables, bakery, produce and bulk packed products. ·Other duties as assigned

Qualifications: ·High school diploma or equivalent ·Good verbal and written communication skills, ability to write legibly and perform basic math ·Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records ·Prior warehouse, production, food service experience preferred ·Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus ·Ability to lift a minimum of 50 pounds and stand for long periods of time ·Ability to successfully complete a Safe Food Handling Course ·Ability to work at a fast pace ·Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff ·Acceptance of philosophy of food banking

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.


4) Retail Store Donation Coordinator

Job Summary: Duties include calling on retail grocery stores in support of the store donation program, educating store personnel on their program’s donation guidelines, attending store meetings and store training sessions, monitoring and reporting donation progress to store managers, district managers and program coordinators, and managing the donor recognition program.

Responsibilities: · Identify target stores by retail account. · Provide personal follow-up and recognition for retailers. ·  Create and routinely implement an onsite visitation plan. · Create a store donation toolkit for each retail chain, to be used when visiting stores. ·  Create and maintain a key contact data base, with follow-up correspondence on a consistent basis. · Process donation receipts. · Work with Agency Relations to establish a process for managing agencies participating in the Retail Store Donation Program. ·  Work with drivers and warehouse staff to ensure stores are ready for driver pickups and are following donation guidelines. · Work with Donor Relations to recognize retailers where applicable. ·  Prepare weekly activity report on donor visits and store-level interactions. ·  Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, vendors, agency representatives, Food Bank management and staff. ·  Other duties as assigned.   Qualifications: · College degree preferred – Associates or Bachelors degree. · Minimum of three years customer service experience (preferably within the food and grocery industry). ·  Excellent verbal, written and interpersonal communication skills with emphasis on relationship building. · Computer skills including Microsoft office and the ability to maintain accurate and legible records. ·  Motivated self-starter with a strong external customer focus. · A high degree of personal initiative to anticipate needs and solve problems. · Acceptance of philosophy of food banking.  

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Send resume and cover letter, or download the Employment Application, and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.


5) Warehouse Worker

Responsibilities: ·Receive, inspect and properly weigh and/or count all incoming products ·Accurately pull orders for pickup and delivery ·Load delivery orders and unload shipments as needed ·Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters ·Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff ·Other duties as assigned.

Qualifications: ·High school diploma or equivalent ·Good verbal and written communication skills ·Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus ·Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files ·Prior warehouse, production, food service experience preferred ·Ability to lift a minimum of 50 pounds ·Ability to successfully complete a Safe Food Handling Course ·Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff · Acceptance of philosophy of food banking.

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.

6) VISTA Retail Store Donation Program Member

Duties: • Identify target stores by using the RSDP Opportunity Report provided by Feeding America • Create an onsite visitation plan. • Create a store donation toolkit used when visiting stores. • Create and maintain a contact data base. • Become familiar with the receipt process for tracking and reporting donated pounds of food. • Work with Agency Relations to establish a process for managing agencies participating in RSDP. • Establish guidelines for Food Bank staff to ensure stores are ready for driver pickups and are following donation guidelines. • Act as liaison between agencies and stores to increase donation frequency. • Develop a plan to recognize retailers, working with Food Bank communications staff for food bank newsletter, website, social media, awards, etc. • Develop and maintain a weekly activity report on donor visits and store-level interactions. • Learn and develop a program for agency personnel on the use of Online Marketplace for RSDP.   

Program Benefits : Health Coverage* ,  Training ,  Relocation Allowance ,  Living Allowance ,  Stipend .     

*For details about AmeriCorps VISTA and to apply, visit:

http://www.vistacampus.gov/healthcare   

Terms: Permits attendance at school during off hours ,  Permits working at another job during off hours ,  Car recommended .    

Service Areas: Hunger ,  Health ,  Community Outreach .    

Skills : organizational skills ,  Team Work ,  Social Services ,  Recruitment ,  General Skills .     

7) VISTA Mid South Food Bank SNAP Outreach Developer 

 

Duties : Essential Function and Responsibilities: • To work with the Director of Programs and Agency Relations Manager to develop a plan for SNAP outreach, strategies, SNAP education and training and promote it to our partner agencies. • Build and maintain relationships with Food Bank partner agencies in order to implement SNAP program to our agencies. • Learn applicable software to be able to train agency representatives how to process SNAP applications. • Maintain all activity files for education and to track client files for the SNAP benefit applications sent and approved. • Maintain contact with agencies as necessary for gathering information and resolving issues. • Monitor Federal and State policies to assess possible barriers and/or opportunities. • Maintain communication with potential referral and collaboration partners. • Track SNAP applications as part of the Food Bank's Meal Per Person in Need (MPIN) using the SNAP Calculator.   

Program Benefits : Health Coverage* ,  Living Allowance ,  Stipend ,  Relocation Allowance ,  Training .  

*For details about AmeriCorps VISTA and to apply, visit:

http://www.vistacampus.gov/healthcare   

Terms : Permits working at another job during off hours ,  Car recommended ,  Permits attendance at school during off hours .    

Service Areas: Homelessness ,  Health ,  Hunger ,  Community Outreach .    

Skills : General Skills ,  Recruitment,  Social Services ,  Team Work ,  Organizational Skills .    

8) VISTA Mid South Food Bank PantryTrak Developer

Duties: • To work with the Director of Programs and Agency Relations Manager to develop PantryTrak education to our partner agencies. • Learn applicable PantryTrak program. • Build and maintain relationships with Food Bank Partner Agencies to determine which agencies have the capacity to use PantryTrak. • Work with the Agency Relations Manager to develop a plan to train partner agencies in the use of PantryTrak. • Maintain a spreadsheet or other device to track agencies that have been trained. • Maintain contact with agencies as necessary for gathering information and resolving issues. • Maintain communication with partner agencies with potential future collaboration.   

Program Benefits : Health Coverage* ,  Living Allowance ,  Relocation Allowance ,  Stipend ,  Training .               

*For details about AmeriCorps VISTA and to apply, visit:

http://www.vistacampus.gov/healthcare   

Terms : Car recommended ,  Permits attendance at school during off hours ,  Permits working at another job during off hours .    Service Areas : Health ,  Hunger ,  Community Outreach ,  Community and Economic Development .    

Skills : Public Speaking ,  Recruitment ,  Teaching/Tutoring .