Resources

OPEN POSITIONS

Retail Store Donation Coordinator  

(full time) Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday

Job Summary:  Duties include calling on retail grocery stores in support of the store donation program, educating store personnel on their program’s donation guidelines, attending store meetings and store training sessions, monitoring and reporting donation progress to store managers, district managers and program coordinators, and managing the donor recognition program.

Responsibilities:

  • Identify target stores by retail account.
  • Provide personal follow-up and recognition for retailers.
  • Create and routinely implement an onsite visitation plan.
  • Create a store donation toolkit for each retail chain, to be used when visiting stores.
  • Create and maintain a key contact data base, with follow-up correspondence on a consistent basis.
  • Process blue receipts.
  • Work with Agency Relations to establish a process for managing agencies participating in the SDP.
  • Work with drivers and warehouse staff to ensure stores are ready for driver pickups and are following donation guidelines.
  • Work with Donor Relations to recognize retailers where applicable.
  • Prepare weekly activity report on donor visits and store-level interactions.
  • Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, vendors, agency representatives, Food Bank management and staff.
  • Other duties as assigned.

Qualifications:

  • College degree preferred – Associates or Bachelors degree.
  • Minimum of three years customer service experience (preferably within the food and grocery industry).
  • Excellent verbal, written and interpersonal communication skills with emphasis on relationship building.
  • Computer skills including Microsoft office and the ability to maintain accurate and legible records.
  • Motivated self-starter with a strong external customer focus.
  • A high degree of personal initiative to anticipate needs and solve problems.
  • Must have a valid Driver’s License.
  • Acceptance of philosophy of food banking

MSFB Values: Accountability  Collaboration Dignity & Respect Diversity  Innovation  Integrity  Passion  Service  Stewardship  Urgency

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.

Warehouse Perishable Specialist   

(full time) Hours: 7:00 a.m. – 3:30 p.m Monday – Friday

Job Summary:  Responsible for various functions in support of the warehouse.  Duties include receipt and processing of incoming products, and loading and unloading of deliveries and shipments.

Responsibilities:  Warehouse Operations

  • Receive all inbound perishable items
    • Insure proper temperature
    • Inspect merchandise for issues such as infestation
    • Weigh product
    • Fill out proper paperwork
  • Pull products as required for distribution warehouse replenishment
  • Unload inbound freight
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies
  • Maintain all areas to meet Feeding America standards
  • Maintain all areas to meet Memphis and Shelby County Health Department’s guidelines
  • Sort all product to meet the requirements outlined by MSFB distribution guidelines
  • Conduct cycle counts as directed
  • Conduct and document twice daily thermometer checks

General

  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, and staff
  • Work with volunteer groups as needed
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent.
  • Good verbal and written communication skills.
  • Ability to write legibly and perform basic math.
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files.
  • Prior warehouse, production, food service experience preferred.
  • Ability to withstand below freezing temperatures for short periods of time (thermal insulated suit is provided).
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification required.
  • Ability to lift a minimum of 50 pounds.
  • Ability to successfully complete a Safe Food Handling Course.
  • Ability to work at a fast pace.
  • Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff.
  • Acceptance of philosophy of food banking.

MSFB Values: Accountability  Collaboration Dignity & Respect Diversity  Innovation  Integrity  Passion  Service  Stewardship  Urgency

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.

 

Warehouse Worker       

(full time) Hours: 7:00 a.m. – 3:30 p.m Monday – Friday

Responsibilities:  

  • Receive, inspect and properly weigh and/or count all incoming products
  • Accurately pull orders for pickup and delivery
  • Load delivery orders and unload shipments as needed
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Other duties as assigned

Qualifications: 

·High school diploma or equivalent

·Good verbal and written communication skills

·Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus

·Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files

·Prior warehouse, production, food service experience preferred

·Ability to lift a minimum of 50 pounds

·Ability to successfully complete a Safe Food Handling Course

·Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff

·Acceptance of philosophy of food banking

MSFB Values: Accountability  Collaboration Dignity & Respect Diversity  Innovation  Integrity  Passion  Service  Stewardship  Urgency

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.

Truck Driver   

(full time) Hours: 7:00 a.m. – 3:30 p.m Monday – Friday

Job Summary:  Safely operate Mid-South Food Bank vehicles. Safely load, transport, and unload or assist in unloading food and related product. Maintain working relationships with food donor representatives. 

Responsibilities:

  • Operate Mid-South Food Bank vehicles to pick up and deliver products.  Ensure truck is properly loaded, secured and within weight limits.
  • Inspect and verify the contents of inventory loads against shipping papers
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes in order to ensure that vehicles are in proper working order and report any mechanical problems encountered with vehicles
  • Follow a schedule of pick-up and delivery; maintain record of pick-up and delivery activities, as well as other records such as mileage, logs, and equipment.
  • Report delays, accidents or other traffic and transportation situations to supervisor using mobile telephones
  • Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Assist in receipting donated product
  • Load and unload trucks by hand, pallet jack, or forklift; or assist in loading and unloading of special or large quantities of product.
  • Accurately pull order for pickup and delivery
  • Provide assistance as needed to maintain orderly and clean work area in compliance with Mid-South Food Bank’s safety and sanitation policies; ensure that the warehouse facility meets the Feeding America and Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance of the outside perimeters
  • Maintain working relationships that ensure the success of Mid-South Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Comply with specialized regulations, such as US Department of Transportation regulations.
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent; commercial drivers license (CDL) required
  • Two years experience driving a truck in all weather conditions.
  • Good verbal and written communication skills
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records and current files
  • Ability to work independently and as part of a team.
  • Ability to read maps, speak clearly over phones and radios and follow written and verbal geographic directions
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of  75 pounds
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to establish and maintain effective working relationships with donors, volunteers, agencies and other Food Bank staff
  • Acceptance of philosophy of food banking

Working Conditions:

Depending on the route the driver may operate the vehicle in moving freeway traffic or through congested surface streets.  Work is performed in weather that may make driving hazardous. The driver may be exposed to other hazardous conditions, such as doing field repairs, climbing and descending from a high truck, etc.

The driver’s back, legs, arms and hands have increased exposure to stress due to extended sitting for long times and vehicle vibrations.  The driver’s eyes have increased exposure to stress due to driving when there is inadequate illumination or in direct sunlight.  The driver is exposed to exhaust fumes when standing near a running vehicle.

May push and pull pallets up to 2,000 pounds while operating pallet jack.  May lift, move and carry objects up to 75 pounds.

MSFB Values: Accountability  Collaboration Dignity & Respect Diversity  Innovation  Integrity  Passion  Service  Stewardship  Urgency

Apply in person Monday through Friday, from 9 a.m.- 4 p.m., South Dudley St., Memphis, TN 38104. No phone calls, please. Or, download the Employment Application and email it to: hr@midsouthfoodbank.org with "Employment Application" on subject line.